At StoreLikely, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how order processing, shipping, delivery, and related issues are handled.
1. When Will My Order Ship?
After you place an order, we begin the order-processing process with the relevant supplier.
Processing times may vary depending on the product, supplier, destination, and order volume. Any specific processing estimate provided on a product page or at checkout should be considered before placing your order.
We will share order confirmation and tracking information when available.
2. How Long Will Shipping Take?
Delivery times depend on the product, supplier, shipping method, and destination.
Estimated shipping or delivery times will be provided where available on the relevant product page or during checkout. These estimates are not guaranteed delivery dates.
Delays may occur because of customs inspections, public holidays, weather conditions, transport disruptions, high order volumes, or other circumstances outside our reasonable control.
If you have concerns about a delayed order, please contact us at support@storelikely.com so we can help you check its status.
3. Where Do You Ship?
StoreLikely intends to serve customers in the United States, Canada, the United Kingdom, and selected European markets.
Available shipping destinations may vary by product and supplier. Please check the delivery options available for your address at checkout before placing an order.
We will update this section as our shipping destinations are confirmed.
4. How Much Does Shipping Cost?
Shipping charges, where applicable, will be displayed at checkout before you complete your purchase.
Charges may vary according to the product, destination, supplier, and shipping method. Any shipping costs presented during checkout will form part of the order total.
5. Can I Cancel My Order?
If you need to cancel an order, contact us as soon as possible at support@storelikely.com and include your order number and the word “Cancellation” in the subject line.
We will check whether the order can still be cancelled. Once an order has been processed, dispatched, or handed over for shipment, cancellation may no longer be possible.
If cancellation is not possible, you may still have options under our Return and Refund Policy and any applicable consumer-protection laws.
6. What If I Entered an Incorrect Shipping Address?
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us immediately at support@storelikely.com with your order number and the corrected address.
We will make reasonable efforts to request an address correction before the order is dispatched. However, we cannot guarantee that a change will be possible once the supplier has begun processing the order or the parcel has shipped.
If a parcel cannot be delivered because of an incorrect or incomplete address, please contact us so we can review the available options.
7. What If My Item Arrives Damaged or Defective?
We want you to receive your order in satisfactory condition.
If an item arrives damaged, defective, or incorrect, please contact us at support@storelikely.com as soon as reasonably possible. Include:
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Your order number.
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A clear description of the issue.
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Clear photographs of the item and its packaging, where possible.
We will review the information and explain the next steps in accordance with our Return and Refund Policy and applicable consumer-protection laws.
Depending on the circumstances, the available resolution may include a replacement, refund, or another appropriate remedy. Your statutory rights are not affected by this policy.
8. What About Customs Duties and Import Taxes?
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Responsibility for these charges will depend on the shipping arrangement, the information provided at checkout, and applicable law. Please review any relevant information provided before completing your order.
We will clarify our arrangements for customs duties and import taxes before international shipping is enabled.
9. My Tracking Information Hasn’t Updated. What Should I Do?
Tracking information may take time to appear or update after a parcel has been dispatched.
If your tracking information has not changed for an extended period, or your estimated delivery window has passed, please contact us at support@storelikely.com with your order number.
We will make reasonable efforts to check the shipment status with the relevant supplier or shipping provider and help you understand the available next steps.
10. What If My Order Is Lost or Significantly Delayed?
If your order appears to be lost or has been significantly delayed, please contact us at support@storelikely.com.
We will review the available tracking information and contact the relevant supplier or shipping provider where appropriate. We will work with you toward an appropriate resolution under our policies and applicable law.
Nothing in this policy excludes any responsibility or remedy that cannot lawfully be excluded.
11. Do You Have More Questions?
If you have a question about shipping, an existing order, or delivery arrangements, please contact us:
Email: support@storelikely.com
Website: https://storelikely.com/
We will do our best to assist you and respond as soon as reasonably possible.